Based in Rosburg, Oregon, which has a population of just over 30,000 with about 110,000 people residing in the county, Mahalo Heating was unsatisfied with the results of their television campaign. They had always used TV as a staple of their advertising, but were now paying for placement in a larger market to ensure their ads would appear beyond just their local community. Much of the exposure was wasted, however, with the larger market (Eugene, Oregon) situated an hour north. Poor campaign results and stagnant sales led the company to turn to Out of Home (OOH) advertising to grow sales.